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Service from BSNL-BSNL not giving broadband- Delay in connection

I am from Trivandrum, Kerala.Presently I am staying in a rented home. Recently I applied for a BSNL broadband connection ...
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  1. #1
    TT
    TT is offline Just in!
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    Service from BSNL-BSNL not giving broadband- Delay in connection

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    I am from Trivandrum, Kerala.Presently I am staying in a rented home. Recently I applied for a BSNL broadband connection along with Telephone . It was about 1 month after my application, I got phone connection. When I enquired about the Broadband availability, the BSNL Authority (JTO) says it is fortune that phone connection is obtained within a month. He also told that the application for broadband is processing. I got the phone connection after a series of phone calls to Divisional Engeneer and Sub Divisional Engineer.

    When I am calling to exchange, the phone will be busy. When I get a ring suddenly after the phone is busy, nobody picks up the phone. It seems that the exchange phone is for outgoing calls. Only after a number of tries I got the JTO to speak to.

    If some Higher BSNL authorities are reading this message, I request them to change the attitude towards customer service. Or after some more time, realising the Wonderful customer service, the customers will migrate to other service providers.

  2. #2
    Kalai is offline Just in!
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    Re: Kalai, open this email for 12 Tags to send to your friends :)

    Hi

  3. #3
    Ricky is offline eTI Silver
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    Re: Service from BSNL-BSNL not giving broadband- Delay in connection

    They purely act like Govt. employees and no wonder, people are shifting to other providers.

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