Idea Netsetter E1732 slow download speed in 3G
Hi,
Irecently bought Idea NetSetter E1732 assuring 7.2 mbps downloading speed.But they are not providing me the services which they promised earlier.They are not even providing 2G services to me.I sent one email to the Idea customercare regarding this issue.What if they will not respond to my email?? and one more thing is at the time i purchased datacard i have forgetten to take the product bill from disributor.what should i do now??
I just want these Idea people provide the genuine services which they have promised me.Otherwise i want to case file against these people in Consumer Forum.I hope you gyus guid me to solve my issue
Idea Netsetter E1732 slow download speed in 3G
I think in my city there is no 3G service is available.But atleast they have to provide 2G services i.e 3.2 mbps.
Im getting very very poor service, not even 7 kbps constant download speed.
Idea Netsetter E1732 slow download speed in 3G
Hi,
as you said, I observed that it is not searching for HSPDA, but it is constantly showing the maximum speed of 12kbps.This speed also not constant,it is going up and down eventually the result is very poor.Often im getting 0.00 kbps with which i am frustrating a lot.As i said that i have sent an email to idea customercare,they replied to me saying that detailes are not sufficient please provide the following detailes.
1 . Which Data Card you are using?
2. What is the concern?
3. What is the frequency of problem?
4. What is the Error Message?
5. What details Cell Info is displaying?
6. How many No. of Signals are you getting?
7. What is the max speed(KBPS)?
8. What is the duration of Problem?
9. What is the Location of the customer?
10. What is Address/Area & Landmark?
11. What is your Alternate Contact No (With STD/ISD Code)?
As a user i dont know some of these detailes,then how can i provide all the detailes to them??what should i do now?please help me.
Idea Netsetter E1732 slow download speed in 3G
Hi,
My device model is Idea NetSetter E1732 Huawei Technologies Co., Ltd.Network type is WCDMA.