Micromax Q5 - can't change headset profile to other

Hie everyone,
I bought a Micromax Q5 a couple of months ago. it has been working well untill yesterday when i encountered a problem. I connected with a headset and used for some time on 45 minutes drive. When i removed the headset i was expecting it to return to a previous profile which was a General Profile but it has refused and stick to the Headset Profile!! i tried to reset to factory setting to no avail! When i try to change it to other profiles the profile options has only Customize option without Activate option!! So guys im stuck.

Can anyone help me on this Situation? I really like the phone and cant afford to think of buying another brand.

Bennet

Your pin has issue , you should show it to service center. Phone is thinking that 3.5 mm headphone jack is still in there.

Hi, did you get this problem solved or you are still facing issue ? If you got it solved, then how you solved it ?