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Hello i'm trying to register in bsnl southzone selfcare portal and for registering they ask a customer id.My bill has never had a customer id but it has a consumer no so i entered that.Then in the broaband is field i entered my id which i use to login bsnl net but it says invalid.can anyone tell me what is this broadband id field?
Have you followed my tutorial for registration process in bsnl selfcare portal ?
http://etalkindia.com/talk/bsnl-broa...e-account.html
For south zone, we have a different register procedure.In our bills there is no "customer id" there is only consumer number.In addition to that in the register page,they ask for broadband id???
in south zone they also ask for "broadband id".i tried entering both my bsnl id and portal id but it says its invalid
In your modem or internet connection the actual broadband Id is required if you select YES for "Do you have broadband". Have selected it yes ?
I know that.When i enter the broadband it says invalid.Quote:
In your modem or internet connection the actual broadband Id is required if you select YES for "Do you have broadband". Have selected it yes ?
Try registering without broadband ID, ie. say NO, can you register then? May be after that you can get option to specify your bb or you don't need it at all.
I can do that but what if they don't include broadband for me.It's a big risk don't you think?.
It is not a risk, once register if there is any issue , you can visit nearby customer care center and send your request, though it should be easy if you can find right place to lodge complaint but what if you don't need to do it and they will include your BB automatically.