Tikona Broadband Review - my views

Since I have used Tikona broadband for few months, I think I should share my review here. Actually in my area there is no good option for broadband other than BSNL and for bsnl their uptime is very bad because every other day they have line problem.

So I decided to go for tikona broadband because they use wireless technology so there was no line problem. Actually I get to know about Tikona when one day some brochure was dropped Tikona guy to promote this service. I applied for their 1mbps plan and with 3 days my connection was ready to use and I was happy but their speed were not upto they mentioned and other issue was their line drop, connection was dropping a lot. And as temperature started rising this summer it started to drop more. All of sudden there is no connectivity.

I asked their customer care but no one visited me for 10 days, then I visited their office nearby , next day they send their representative to check and he said that everything is fine and connection drop problem is temporary and will get resolved on their own.

So it was like when I used to surf net, I was always unsure when it will drop. Their customer care asked me to clear my browser cache to increase internet speed. .. :eek:

So after using it with lots of problem I decided to drop the idea of using and decided to instead buy 3G device and its lot better. They took 10 days to disconnect my connection and i had to visit their place so many time to get my connection completely disconnected .

Over all it should be used only if you have no other option, I hope you they can improve their customer service.