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Lodging consumer dispute

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  1. #1
    muralinannat
    muralinannat is offline Just in!

    Lodging consumer dispute

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    I have a problem with MTNL (Mahanagar Telephone Nigam Ltd., Mumbai) of not settling an issue of excess billing for the last 6 months. Numerous telephonic calls, addressing the problem to the nodal officer as shown in the bill etc. did not yield any result. I am still being charged for a service which I got disconnected (i.e. broadband connection) in December 2008. Since I do not get satisfactory response, I plan to raise a consumer dispute against MTNL. What is the formality.

  2. #2
    nupur.
    nupur. is offline eTI Copper

    Re: Lodging consumer dispute

    I too had a several problems with MTNL.. but once I contacted with a Area manager.. he solved my all connection and billing issues..

    I would suggest don't write to them just go to MTNL Sanchar Hatt of your location and meet the Area Manager of your location.

    You will definitely get the good response !

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