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Airtel TV app android- Can't go full screen on smart box

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  1. #1
    jaiswaar Guest

    Question Airtel TV app android- Can't go full screen on smart box

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    Hi,

    I have installed Airtel TV app, but problem is that there is no way to go full screen for its live TV section. I think problem is that the app is only tested on device those can rotate. Now this TV box can't rotate and starts always in landscape mode, there are no overlay buttons to go full screen. I tested app on mobile, there are overlay buttons to switch to full screen or rotating also works.

    While Jio TV on same device working great. Youtube is also fine. If those can work then why not Airtel TV. I think they have not yet properly tested the airtel TV on all platforms. Even back button is also not working working on Airtel TV app.

    Is there solution to this issue ?

  2. #2
    Aarish Rizvi's Avatar
    Aarish Rizvi
    Aarish Rizvi is offline eTI Bronze
    Can you share screenshot here for your problem ?

    I think you have found a bug in the app in which it is not working on landscape mode on your TV box as it can't rotate .

    I suggest you to find their customer care email and send them screenshot with details. There is nothing much you can do apart of informing them about the issue.

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