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To enable personal hotspot on this account, contact VI - iphone 12 error

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  1. #1
    Unregistered Guest

    To enable personal hotspot on this account, contact VI - iphone 12 error

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    Hi,
    I am seeing this error in my iphone 12 when I am trying to enable hostpost on Vodafone-Idea SIM:

    "To enable personal hotspot on this account, contact VI India" .

    If change SIM with JIO or airtel then I can enable hotspot but when I insert VI sim back, I see same error. But if I use that sim in Android phone, I can use personal hotspot through Android and VI . So in my view, it has some issue with my iphone 12 only. There is some issue with combination of Iphone with VI India service. Have they disabled hotspot on iphone only but not on Android ?

    Is it even possible that any mobile provider can disable WIFI hotspot service using their data plan but it still works on phone ?

  2. #2
    Savera's Avatar
    Savera
    Savera is offline eTI Aluminium
    I can not answer all your answer but I know you can easily solve this issue. The issue simply about wrong "APN" setup. Since you are seeing message only on Vodafone-Idea sim then your device might not able to get correct APN settings. You can change APN settings easily by going to settings section in your iphone.

    You need to change your wifi hotspot apn to www .

    Steps:

    1. Goto "Settings" in your iphone
    2. Look for 'Mobile Data'
    3. In mobile data, under "Data Plans", tap your plan in use,
    4. Goto "Mobile Data Network"
    5. Sroll to last and find "Personal Hotspot"
    6. Under personal hotspot, change apn to www, leave everything else untouched and get out of it.

    Now you should be able to use Personal Hotspot from VI on your iphone 12.

    Savera......

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