I purchased OnePlus 3T two days ago and it was working fine all the games and apps are working pretty well, But yesterday when the device shows me to update my Android Version to 7.0(Nougat) and after finishing the update i am facing issue with my google play store. I am unable to download or update any app from the play store. Browsing Play Store works fine but when it comes to downloading, the file keeps waiting forever & ever.
If anybody have any suggestion regarding my issue?
Thanks.
Many OnePlus 3 and 3T device users are facing this issue in which the downloading from Play Store does not work anymore but many users are also reporting that they are able to download apps in their devices through a WiFi Network. So if you are using mobile data connection then you should try using a WiFi network.
And if WiFi network is not solving your issue then you can try these methods also.
Solution 1 – Turn on Data Saver
1. Go to Settings > Data usage.
2. Tap on 3 dots at the top right and select Data saver.
3. Turn on Data saver.
4. Tap on Unrestricted data access and disable for Google Play Store & Google Play Services.
5. The apps should start downloading.
Do turn off data saver after you’ve finished downloading apps. Otherwise, some apps might not work when put in the background.
Solution 2 – Uninstall Updates for Google Play Store
1. Open Settings > Apps.
2. Scroll down and tap on Google Play Store.
3. Tap on the 3 dots at the top right.
4. Choose Uninstall Updates.
5. Open Play Store and try downloading the apps again. They should download fine.
Hope it helps.