WhatsApp Introduces Hands-Free Chat Feature for Business Users

In a bid to enhance user experience, WhatsApp has rolled out a remarkable feature that allows users to engage in chats without physically tapping on their phones. This new feature is designed to cater specifically to business users who find it challenging to respond promptly due to their busy schedules.

The auto-reply feature enables users to respond effortlessly without the need to touch their phones. However, it's important to note that this feature is exclusively available to WhatsApp business users. If you are using the regular application without any business affiliations, this feature may not be accessible to you.

For business owners managing their ventures through WhatsApp, this feature proves to be a valuable asset. The auto-reply function can be configured in two ways: through the WhatsApp business account or via the WhatsApp partner platform, providing access to the WhatsApp API.

Setting up the auto-reply feature from the business account is a straightforward process. Here's how you can do it:

Navigate to WhatsApp settings.
Open the menu (on Android) or access your settings (on iOS) by clicking the three dots in the upper right corner of your account.
Click on "Business Tools" and choose "Away Message."
Activate the "Send away message" toggle button.
Edit the away message according to your preference.
To schedule when the message should be sent, click on the "Schedule" button.
Choose the recipients for the auto-reply message and complete the setup process.
With these simple steps, business users can now enjoy the convenience of hands-free chatting on WhatsApp. This feature not only streamlines communication but also ensures that businesses can maintain effective interaction with their clients even during busy periods.