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Hi all,
My father had locker in a public bank.He had operated the locker in June 2012 and when he again operated the locker again,he found some valuables missing.When we checked the register that the bank has maintained for the entry time, we found that someone else has operated the locker and with a totally different signature. We informed the bank authorities but we didnt get positive response for them to take any action. What should i do? Please help!!
That is surprising that they allowed someone to operate without proper investigation or verification. When take a locker in a bank, then bank is actually taking liability to take care of your valuables and in return you pay them a fee. You have an edge, since signature are completely different, its totally irresponsibility from bank side however, there is one issue, how you are going to prove what is missing because there is no record of valuables you kept in your bank locker.
You can actually go against bank in court for irresponsibility and causing inconvenience to customer as well as loss of assets, you may hire a lawyer and make case against bank for compensation.