Reliance Internet Server Backup issue when electricity got cut

Hello to all,
Today I was booking ticket from IRCTC & when the light went off the reliance internet server stopped responding at the time of transaction because of which I could not book my ticket & hampered my my travel.

It seems that the reliance server which they in our particular area doesn’t have a power backup & it hence it behaves ubruptly.
Can you provide me with the correct solution?

Quote:

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Originally Posted by UnregisteredRDGF

Hello to all,
Today I was booking ticket from IRCTC & when the light went off the reliance internet server stopped responding at the time of transaction because of which I could not book my ticket & hampered my my travel.

It seems that the reliance server which they in our particular area doesn’t have a power backup & it hence it behaves ubruptly.
Can you provide me with the correct solution?

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Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, Subscriber ID, and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Cheers,

RCOMcare