I purchased a new Andriod phone few months back but whenever I use it for extended periods of time or watch anything on Instagram, especially reels my phone all of sudden hangs and screen turns black. It works only when i restart it.
It is new phone and this is not something expected such a reputed brand.
Hello Vishaka I think there could be a few causes for this issue that you are dealing with.
It's possible that the software on your phone hasn't been updated, or that the specific app you mentioned—Instagram—hasn't been updated, Or heavy use of your phone may be reason too which makes the phone overheat can cause the phone to hang ,or another reason could be that too many apps running in the background, it can cause the phone to hang.
If after trying these things you're still having trouble, you can get in touch with the service center.
I hope this helps you.