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how to contact to foreign friends well?

i am ellen ,come from China,now i am working in ShangHai,i have a customer ,he Is INDIAN,when i chat with him ,he is not answer to me,i am so sad.how to chat with him well ?

Hi , you can search for him on facebook, you can even try to search for him on Google, you may then find some other contact details like email or phone number. May be you are worrying for nothing, may be he is quite busy and not checking mails or coming to internet regularly. You should wait for while.