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Idea net setter is installed but not getting connected in laptop

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  1. #1
    Unregistered Guest

    Idea net setter is installed but not getting connected in laptop

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    I got Idea 3G Net Setter and installed setup.exe automatically in laptop. Black Idea net dialer is also seen and I registered my details for proceeding further. After successful registration, full dialer black panel is seen. 3G sometimes 2G signal is seen.

    After clicking on the Connect button icon, dialer is showing connecting status continuously but there in no further activity nor connected status is displayed. Only connecting is going on for a longer period. There is no net connection.

    Please help me to resolve my problem.

  2. #2
    ideacellular
    ideacellular is offline eTI Member
    Quote Originally Posted by Unregistered View Post
    I got Idea 3G Net Setter and installed setup.exe automatically in laptop. Black Idea net dialer is also seen and I registered my details for proceeding further. After successful registration, full dialer black panel is seen. 3G sometimes 2G signal is seen.

    After clicking on the Connect button icon, dialer is showing connecting status continuously but there in no further activity nor connected status is displayed. Only connecting is going on for a longer period. There is no net connection.

    Please help me to resolve my problem.
    Dear Customer,

    We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, Netsetter no. and alternate contact number.

    Thanks & Regards,
    Idea Cellular

  3. #3
    Savera's Avatar
    Savera
    Savera is offline eTI Aluminium
    This is going to be no easy. You have to find if your dongle is properly detected or not, drivers are properly installed or not. In your case, its not able to find device I think .

    Can you try on another computer and let us know what happens ?

  4. #4
    indiainfo
    indiainfo is offline Newbie
    Once you un installed the setup.exe and gain start installation, I Think you'r drivers anre not detected properly

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