I have two connections from BSNL, viz, 9433244945 and 9432941929.
I am a resident of 11/2/1-A, Becharam Chatterjee Road, Behala, Kolkata-700034. I am not getting BSNL network connection from my room for about last six months. I am to run to roof or balcony to receive incoming call, Then again these calls get frequently terminated for network failure. I lodged a complain with my Helpline of BSNL (9400024365) but no action has been taken. My e-mail complains to the BSNL Grievance cell, Nodal Officer and Appellate Authority also remain un-replied.
Not responding to my complains is also unfair, if not illegal.
NORMALLY, I SHOULD GET UNINTERRUPTED NETWORK CONNECTION FROM MY BED.
BSNL DID NOT INFORM ME THAT I SHALL HAVE TO GET THEIR NETWORK CONNECTION FROM ROOF-TOP OR ROADS ONLY.
As such, I believe, all the amount to blatant breech of contract.
What can I do to compel BSNL to rectify the unbearable situation?
Can you please guide and help?
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