I am Kumar Gaurav who owns a HP pavilion dv6 computer Laptop with
Product Number- A3D66PA#ACJ
Serial Number - 5CH1321SRZ
Recently i gave my laptop for servicing in
MAHA Electronics Pvt. Ltd.
No.28-8-2, 1st Floor,15th Cross,3rd Block,JAYANAGAR Bangalore-560011
Ph-080-30419646/632
Demo engineer name: AFROJ and WAHIDUDDIN
regarding Issue for Battery Backup less (max 15 mints.)
with case ID : NB0926-004 dated 26/09/12
i have a complain that,they din't solve my problem regarding the above
and instead they changed the BACK COVER ALU,without my permission and
returned the system on 5/10/2012 time 7:40pm. Later i found that my
system's 'Intel(R) Core(TM) i7 Processor' was changed to ' Intel(R)
Core(TM) i3-2310M CPU @ 2.10Ghz Processor ' when i looked into my
system properties.. moreover the system's time was also changed. i
tried installing Intel Turbo Boost Technology Monitor,but it showed me
installation error,with all supportive software, i am getting the
processor's name as Intel(R) Core(TM) i3-2310M CPU @ 2.10Ghz
Processor.
CAN I COMPLAIN AND GET BENEFIT THROUGH CONSUMER FORUM?
IS MY COMPLAIN GENUINE?
WHAT SHOULD I DO NOW?
PLEASE REPLY!
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