I recently used myICICI bank credit card to make EMI purchase online but due to some issue I decided not to buy that product any more and cancelled order next day. The order was cancelled and my refund was sent to card . All fine but when I saw the email about the card, it says that although they have received refund but it will not consider as payment .
Here is the actual mail :
Now that is puzzling, are they not going to cancel my EMI and I am suppose to pay EMI even though its cancelled and refunded by merchant ?We have received merchant credit refund on your ICICI Bank Credit Card XXXXXX for INR XXXX on August 09, 2021 from 6 EMI Amazon.
We wish to inform you that this refund will not be considered as payment. Hence, we request you to pay the Minimum Amount Due by the due date.
Any idea anyone ?